Your Questions, Answered with Heart.

Find clarity, connection, and support in our community FAQ. We’re here to help you feel confident on your wellness journey — ask away!

What do I need to bring?

Nothing at all for your first visit — just yourself! We provide everything you need, including premium 6mm Be Strong B Mats, yoga mat towels with face towels, and all necessary props.

For future visits, a yoga mat towel is required. Some memberships include this service, or you can add it on, rent one for $4, or bring your own.

How early should I arrive for class?

You’re welcome to come early, relax in our lounge, enjoy a cup of tea, or connect to our complimentary Wi-Fi.

If you’re short on time, please arrive at least 15 minutes before class to check in and settle. Doors lock 1 minute before class starts, and entry is not permitted once class begins

What if I’m late to class?

Unfortunately, late entry isn’t allowed once the doors are locked. If you arrive after class has started, you’ll forfeit your class credit or be charged a $15 late cancellation fee for unlimited memberships. No exceptions.

What’s your cancellation policy?

We have a 12-hour cancellation window for all classes.

  • If you cancel within that time, there’s no penalty.
  • If you cancel less than 12 hours before class, you’ll lose a class from your pack or be charged a $15 late cancellation fee for unlimited passes.
  • No-shows are subject to a $25 fee.
Do you have parking?

Yes! There’s free street parking on Bayview until 9am, and plenty of nearby side streets offer free parking all day. After 9am, Green P parking is available for $2.25/hour.

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